With over 20 years of experience, my mission is clear: Transform IT complexity into drivers of performance. I operate at the intersection of strategy, technology, and people to deliver tangible and sustainable results.
My expertise focuses on
• Digital Transformation Leadership: Designing and implementing innovative IT strategies, modernizing information systems (ERP, CRM, BI), automating and optimizing processes.
• Management of Complex Teams & Projects: Leading multidisciplinary and multi-site teams, adopting Agile (Scrum), Waterfall methodologies, and rigorous budget management. Mastery of project management and ITIL standards.
• IT Governance Optimization: Structuring and organizing customer-oriented IT services, conducting internal and external audits to identify improvement areas and define clear master plans.
• Crisis & Change Management: Pragmatic and a facilitator, I excel at resolving relational, managerial, operational, or contractual challenges. My ability to mobilize teams under pressure is a key asset for driving change and deploying solutions successfully.
• IT Security: Cybersecurity, Risk Management, Compliance • Information Systems: In-depth expertise in ERP (SAP, Oracle E-Business Suite, JD Edwards, PeopleSoft), CRM, BI • Leadership & Communication: Ability to unite and communicate effectively at all organizational levels
Services Offered
• Structuring / organization / governance (customer service-oriented) • Team management (multidisciplinary and multi-site) • Auditing • Strategy, master plan, and roadmap • Digital transformation and new challenges • Major projects • Change management and solution deployment
Au sein du département SIMM (Système Information Marche de Masse)
Rassurer les collaborateurs, lever les oppositions et blocages
Reporting hebdomadaire et mensuel concernant l'évolution du projet au travers de briques applicatives
Gestion de la Sécurité IT : Mise en œuvre de mesures de sécurité pour protéger les données sensibles (anonymisation étendu et et restriction des accès).
Relation Client : Interface avec les clients pour comprendre leurs blocages et informé des avancés et proposer des solutions adaptées.
Relais entre les équipes d'architecture/Exploitation et le client
Pilotage, supervision et encadrement de consultants et équipes logistiques, recrutement Méthodologie : ISO 9000, BPM, ITIL
Réalisation & résultats Coordination de projet majeur afin de garantir la bonne performance pour 8000 utilisateurs, et la génération de 400 000 factures par nuit pour 28 millions de clients en base