With over 20 years of experience, my mission is clear: Transform IT complexity into drivers of performance. I operate at the intersection of strategy, technology, and people to deliver tangible and sustainable results.
My expertise focuses on
• Digital Transformation Leadership: Designing and implementing innovative IT strategies, modernizing information systems (ERP, CRM, BI), automating and optimizing processes.
• Management of Complex Teams & Projects: Leading multidisciplinary and multi-site teams, adopting Agile (Scrum), Waterfall methodologies, and rigorous budget management. Mastery of project management and ITIL standards.
• IT Governance Optimization: Structuring and organizing customer-oriented IT services, conducting internal and external audits to identify improvement areas and define clear master plans.
• Crisis & Change Management: Pragmatic and a facilitator, I excel at resolving relational, managerial, operational, or contractual challenges. My ability to mobilize teams under pressure is a key asset for driving change and deploying solutions successfully.
• IT Security: Cybersecurity, Risk Management, Compliance • Information Systems: In-depth expertise in ERP (SAP, Oracle E-Business Suite, JD Edwards, PeopleSoft), CRM, BI • Leadership & Communication: Ability to unite and communicate effectively at all organizational levels
Services Offered
• Structuring / organization / governance (customer service-oriented) • Team management (multidisciplinary and multi-site) • Auditing • Strategy, master plan, and roadmap • Digital transformation and new challenges • Major projects • Change management and solution deployment
Unix Aix, Windows, Linux, Control-M, Citrix XenApp, Nagios, SCOM, Middleware WebSphere, IBM (system MVS, base de données DB2) Citrix, VMWARE, Citrix Xenapp, Middleware websphere, Microsoft Azr, People Soft
Intermédiaire
Service Management, Réingénierie/Amélioration des processus opérationnels, Capacité d’analyse, Reporting, Gestion des engagements de service, Proactivité
Intermédiaire
Capacité à diriger une équipe pour prendre des engagements de livraison réalistes et réalisables.
Bon niveau
facilitation et connaissance de la situation, amélioration continue, responsabilisation et transparence accrue pour gagner la confiance du client
Bon niveau
Courage & Audace
Expert
Bonne compréhension des relations avec les clients et les parties prenantes, de l'établissement des priorités, de l'estimation et de la gestion des capacités.
Avancé
Membre d'une équipe Agile depuis 13 avec l'expérience d'expliquer et de promouvoir les pratiques d'ingénierie Agile.