Olivier Soutarson
IT Interim Manager – 20+ years of experience in Change Management & Complex Program Leadership
51 ans
Permis de conduire
En recherche d'emploi
En recherche active
Simplifying IT to Maximize Efficiency
With over 20 years of experience, my mission is clear:
Transform IT complexity into drivers of performance.
I operate at the intersection of strategy, technology, and people to deliver tangible and sustainable results.
My expertise focuses on
• Digital Transformation Leadership: Designing and implementing innovative IT strategies, modernizing information systems (ERP, CRM, BI), automating and optimizing processes.
• Management of Complex Teams & Projects: Leading multidisciplinary and multi-site teams, adopting Agile (Scrum), Waterfall methodologies, and rigorous budget management. Mastery of project management and ITIL standards.
• IT Governance Optimization: Structuring and organizing customer-oriented IT services, conducting internal and external audits to identify improvement areas and define clear master plans.
• Crisis & Change Management: Pragmatic and a facilitator, I excel at resolving relational, managerial, operational, or contractual challenges. My ability to mobilize teams under pressure is a key asset for driving change and deploying solutions successfully.
• IT Security: Cybersecurity, Risk Management, Compliance
• Information Systems: In-depth expertise in ERP (SAP, Oracle E-Business Suite, JD Edwards, PeopleSoft), CRM, BI
• Leadership & Communication: Ability to unite and communicate effectively at all organizational levels
Services Offered
• Structuring / organization / governance (customer service-oriented)
• Team management (multidisciplinary and multi-site)
• Auditing
• Strategy, master plan, and roadmap
• Digital transformation and new challenges
• Major projects
• Change management and solution deployment
With over 20 years of experience, my mission is clear:
Transform IT complexity into drivers of performance.
I operate at the intersection of strategy, technology, and people to deliver tangible and sustainable results.
My expertise focuses on
• Digital Transformation Leadership: Designing and implementing innovative IT strategies, modernizing information systems (ERP, CRM, BI), automating and optimizing processes.
• Management of Complex Teams & Projects: Leading multidisciplinary and multi-site teams, adopting Agile (Scrum), Waterfall methodologies, and rigorous budget management. Mastery of project management and ITIL standards.
• IT Governance Optimization: Structuring and organizing customer-oriented IT services, conducting internal and external audits to identify improvement areas and define clear master plans.
• Crisis & Change Management: Pragmatic and a facilitator, I excel at resolving relational, managerial, operational, or contractual challenges. My ability to mobilize teams under pressure is a key asset for driving change and deploying solutions successfully.
• IT Security: Cybersecurity, Risk Management, Compliance
• Information Systems: In-depth expertise in ERP (SAP, Oracle E-Business Suite, JD Edwards, PeopleSoft), CRM, BI
• Leadership & Communication: Ability to unite and communicate effectively at all organizational levels
Services Offered
• Structuring / organization / governance (customer service-oriented)
• Team management (multidisciplinary and multi-site)
• Auditing
• Strategy, master plan, and roadmap
• Digital transformation and new challenges
• Major projects
• Change management and solution deployment
Major Incident Manager
ARVAL
2013
à 2014
- Gestion des incidents : Analyse et coordination de la résolution des incidents High ou Urgent détectés sur les environnements de production ou formation, dans le but de restaurer le fonctionnement normal du SI (France et monde).
Pilotage coordination et assistance en maîtrise d’ouvrage, Organisation, méthodologie, plan/schéma directeur, portefeuille de projets, cahiers des charges, encadrement, gestion des ressources - Gestion des problèmes : Analyse et coordination des actions techniques des problèmes identifiés sur l’environnement de production ou de formation, tels que des incidents récurrents ou des incidents dont la cause n’est pas maîtrisée, dans le but d’éviter leur parution et réduire leur impact défavorable (France et monde).
- Amélioration des processus de communication
- Gestion de crises : dans le cadre des incidents P1 (rupture de service ou fortes perturbations Ai assuré le relationnel et la communication avec les clients France et monde.
- Gestion des microprojets, en s’appuyant sur le catalogue de service.